Recently, Shastic and Priority One collaborated to create a technology solution for the credit union’s digital platform.
With the addition of SMS, Priority One added an innovative security process for the verification of the member’s identity. This allowed the credit union to perform specific tasks over the phone, such as balance inquiries, transferring funds and making loan payments.
Continue reading “Priority One Integrated SMS for Verification and Security”
CorePlus Credit Union, based out of Norwich, Connecticut, took a big step in growing its digital presence by incorporating Shastic’s member engagement software into their pre-existing web pages and mobile apps.
Continue reading “CorePlus Adopts Strategy to Grow Digital Presence”
Technology, especially Fintech, is designed to make life easier for both companies and the people they serve.
Continue reading “Credit Union Times covers New MeridianLink SMS announcement”
There is a good chance you have used a shortcode at some point when communicated by SMS with a business organization, whether it be in the financial services, retail, travel, or transportation industry.
Continue reading “The Problems With Shortcode”
Everyone has experienced at least one instance in which they’ve had a lackluster customer service experience. The best that companies can hope for with those is that they fall to the wayside, but they can quickly become the bane of a company’s existence
Continue reading “Fintech Provides Customers with Meaningful Experiences”
Most credit unions currently have a process in place to verify each member through the call center. The verification of the member’s identity allows the credit union to perform specific tasks over the phone, such as balance inquiries, transferring funds and making loan payments.
Continue reading “How Credit Unions Verify Each Member’s Identification Digitally”
In the past, people had the time to visit a bank. But all companies must re-evaluate their customer service routines, and market leadership today means exploring how technology can help customers at financial institutions.
Continue reading “Mobile Banking: Exploring Trends For Market Leadership”